Shipping policy

Overview
Thank you for shopping with Kensn Kaits. We are committed to delivering your orders safely and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
During high order volume periods, processing may take slightly longer.

Shipping Locations

We currently ship across India.
International shipping may be available for selected products and locations.

Estimated Delivery Time

Delivery timelines are as follows:

  • Domestic Orders (India): 5–6 working days
  • International Orders: 10–12 working days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout.
We may offer free shipping promotions on selected products or order values from time to time.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email or SMS containing tracking details.
You can track your order using the provided tracking link.

Delays & Exceptions

Delivery delays may occasionally occur due to:

  • Natural events or weather conditions
  • Courier service disruptions
  • Incorrect shipping information provided by the customer

Kensn Kaits is not responsible for delays caused by third-party courier partners, but we will assist you in resolving issues whenever possible.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrectly entered addresses.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with:

  • Order number
  • Photos (if damaged)
  • Description of the issue

We will review and provide a suitable resolution.

Contact Us
For any shipping-related questions or support, please contact:
📧 Email: kensnkaits@gmail.com